Refund Policy for Bird Hills Technology

Last Updated: February 21, 2024

Thank you for choosing Bird Hills Technology for your digital marketing needs. We strive to provide high-quality services, and your satisfaction is our priority. Please read our refund policy carefully.

1. Refund Eligibility:

1.1. Refunds are eligible only for specific services as outlined in the service agreement.

1.2. To be eligible for a refund, you must notify us within 10 days of the service completion date, providing detailed reasons for the refund request.

2. Non-Refundable Services:

2.1. The following services are non-refundable:

• Custom development work
• Consultation services
• Any service explicitly marked as non-refundable in the service agreement

3. Refund Process:

3.1. To initiate a refund, please send an email to [email protected] with your refund request and detailed explanation.

3.2. Our team will review the request and respond within 2 business days.

3.3. Approved refunds will be processed within 7 business days and will be issued to the original payment method.

4. Partial Refunds:

4.1. In certain cases, partial refunds may be granted based on the extent of services delivered. This will be determined on a case-by-case basis.

5. Chargebacks:

5.1. Initiating a chargeback without first contacting Bird Hills Technology for a refund may lead to the suspension of services and legal action to recover any incurred fees.

6. Changes to Refund Policy:

6.1. Bird Hills Technology reserves the right to modify or update this refund policy at any time. The latest version will be posted on our website with the effective date.

7. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at [email protected]